1. What is The T-Shirt Box Subscription? 

Answer: It is a monthly, quarterly, or annual subscription service that delivers a unique, personalized T-shirt (and sometimes other themed merchandise) right to your door. Our boxes feature exclusive designs tailored to your selected theme or preferences.

2. How does the automatic renewal work? 

Answer: ALL SUBSCRIPTIONS AUTOMATICALLY RENEW. Your plan will renew at the end of the subscription period (e.g., your 3-month plan renews on the 3-month mark). You acknowledge and agree that you will continue to be charged until you actively cancel your subscription.

3. When will I be charged? 

Answer: You are charged immediately upon placing your first order. For subsequent renewals, you will be charged on the first day of your next billing cycle.

4. Are there any cancellation fees? 

Answer: No, there are no cancellation fees.

5. How are the T-shirts selected? 

Answer: Our shirts are curated based on the style profile you completed when signing up. Each box contains an exclusive design chosen by our in-house stylists to match your stated preferences (e.g., retro, minimalist, street wear).

6. Are the shirts custom-printed or personalized? 

Answer: No, the shirts are not personalized or custom-printed. You will receive a unique, ready-to-wear design based on your style subscription, ensuring immediate wearability and high quality.

7. What is the best T-shirt material? 

Answer: We prioritize quality and comfort. We use premium, soft-spun cotton blends for optimal feel and durability. Specific material details are available on the main product page.

8. What is your return/exchange policy?

Answer: ALL SALES ARE FINAL because our shirts are custom-printed. We generally do not accept returns or exchanges unless the item is faulty, damaged, or the print quality is poor due to our error. Please check sizing charts carefully before ordering.

9. How long does a refund take to process?

Answer: Once we approve a refund, it is processed immediately. However, if you paid by Stripe, it can take 5-15 business days for the funds to reflect in your bank statement, depending on your bank’s processing time.